Grosvenor Live Casino

5 stars
Deposit £20 get £20 Bonus* *New players 18+ only.
See website for wagering requirements + T&Cs.
  • Over 40 Years Experience
  • Live Casino
  • Slots
  • Sister Site of Mecca Bingo
  • Desktop and Mobile Compatible 

 

Grosvenor Live Casino

Grosvenor Live Casino is not some two-bit, back street operation being run from a dubious offshore location. With more land-based casinos in the UK than anyone else and over forty years' experience, as well as being owned by the renowned Rank Group, the conglomerate behind other well-known tried, trusted and reliable gaming brands such as Mecca Bingo it is evident to see why people prefer Grosvenor Casino as their online casino of choice.

With there being a plethora of online live casinos ready for the picking, it's easy just to start laying down stakes at the first casino site you visit. However, it goes without saying that each online casino varies in quality, reliability and integrity, and so not every live casino is worthy of their players' hard earned cash. But how does the GrosvenorCasinos.com compare to the real life experience, and more importantly, does it measure up in the world of live online gambling?

The answer, in a nutshell, is quite well.

Welcome Bonus

Opening a Grosvenor Casino online account is extremely simple, meaning that after the usual security checks, one can dive straight into the casino, and get fully immersed in the live table games.

Every new member that joins online at Grosvenor Casino, login and makes the first deposit of at least £20 receives a free £20 bonus. Wagering and Terms and Conditions apply, please see GrosvenorCasinos.com for further information.

Games

The range of live casino games at Grosvenor is actually broader than many other online casinos. Choose to play:

  • Live Roulette
  • Live Blackjack
  • Live Hold'em
  • Live Baccarat
  • Live 3 Card Poker

Each game comes with at least two to three tables at a time, meaning that if one game is full, players can always just jump to the next table and start playing.

Stakes

Stakes on the live tables vary widely; a casual player can start off with as little as a 50p stake. For the more serious casino aficionado, minimum bets go up to £5 and £10. With this in mind, it's just as tempting to jump in for five minutes and throw down some small change as it is to stay in on a Saturday night and enjoy the casino's 'hustle and bustle'.

Video Feeds

Actually getting to sit down and play in the online casino is a mostly trouble free experience. The video feed is Java based, and as such does suffer from the occasional lapse in transmission or latency, but when it's in full flow, the video feed quality and sound are flawless.

Dealers

The table dealers all speak fluent English, and for any player, this is a bonus as many online casinos farm their video table facilities out to third party providers, meaning that players end up being dealt their cards by a potentially unskilled or dishonest dealer in some far-flung locale.

Here, Grosvenor live casino dealers are UK based, and clearly know both what they are talking about, and how to deal and administer games effectively. Furthermore, their dealers appear to be working exclusively for Grosvenor Casinos, whereas many competitors will use a 'casino' that shares players from any number of sites at the same table. Not generally a problem in itself, but when one player is running on a quicker server than another, and it's the slower player's turn, you can expect to wait quite some time for them to communicate their choices to the dealer and so forth. With the Grosvenor, it's straight in, and you're sitting alongside other Grosvenor live casino players... just like the real thing.

Table sizes are suitably mid-sized, it's rare to be sat with more than five or six players, so no seemingly endless waiting around while several players playing blackjack decide whether to fold, or double down when dealt a 10.

The dealers vary in how interactive they are. From sitting at four different tables, it was easy to see that some prefer to have a full two-way exchange with their players; while they deal the cards and wait for players to make their choices.

Players can expect to have a friendly chat with the dealers via the chat window, with them often just chatting back directly rather than typing. This really does add to the 'real life' feel that is understandably rare to find outside of a land-based casino. However, other dealers will take a more functional approach, opting instead to simply speak when it's time to pick cards or make a decision that requires them to handle the cards. This isn't in itself an issue; it's all about catering to players' tastes, and some want to share some chit chat with their dealer and co-players, while others want to get down to business and keep it simple. In any case, the dealers' names and photos are available before 'sitting' at any table, so if there's one you want to avoid or one you feel does a great job, the choice is yours.

Other Games

It should be no surprise that there is a full range of Grosvenor Casino games online such as slots, table and card games, poker, and sports betting. These games are all accessible from the same site as Live Casino. Simply use your Grosvenor Casino, login and choose from the clearly labelled tabs at the top of the website.

Mobile

Mobile integration can be described as 'getting there'. On an iPad, it was just as easy to log in and get playing as it was on a desktop.

However, on a recently released Android phone, the live tables weren't fully supported, meaning that interaction with the software was sluggish and became too much of a chore, and was abandoned after less than ten minutes in favour of the virtual tables instead.

However, the software is web-based, meaning that simply changing a browser or closing other windows can have an effect, and it's not a case of downloading the casino app, finding out it doesn't work and being prevented from playing altogether.

Getting started with mobile is easy, simply open up a browser on your mobile device of choice, and sign in to the website with your Grosvenor Casino login details.

Support

If you have a query relating to your Grosvenor online experience you can call the free help desk on 0800 083 1990 between 08:00 and 23:59, seven days a week alternatively you can chat with Live chat or email.

Looking for your nearest Grosvenor Casino for real live action then you can locate your local one on GrosvenorCasinos.com.

Whether you play with Grosvenor online casino or Mecca online bingo, or in one of our land-based casinos or clubs, the Rank Group believe that gambling is something that adults should enjoy as part of their wider leisure entertainment choices. The Keep It Fun website is the Rank Group's guide to responsible gambling and outlines

A range of options is also available including tools to allow members to set deposit limits or self-exclude.

Wagering

  • The £20 Welcome Bonus is for open to all new customers to Grosvenor Casinos that make an eligible first deposit. The minimum eligible deposit is £20.
  • Only one bonus per player, household and IP address is permitted. The bonus should be awarded instantly but no later than 72 hours after a successful deposit of £20 or more.
  • To withdraw a bonus and associated winnings, players must wager a total of five (5) times the bonus amount, e.g. £20 x = £100 No even money bets are allowed, this includes odds and evens and red and black.
  • Games on Download Casino, Poker Games, side games on the Grosvenor Poker client or Sportsbook bets do not count towards this promotion.
  • Attempting to withdraw before meeting the wagering requirements will result in the bonus balance being forfeited.
  • Further T&Cs apply.

As promotions and terms change on a regular basis, it is your responsibility to read through the full terms and wagering on GorsvenorCasinos.com before signing up and claiming a bonus.

Payment Methods

  • Methods: Visa, MasterCard, Maestro, Neteller, Skrill and Paysafecard.
  • Min Deposit / Withdrawal: £20
  • Withdrawal Processing: 2-4 Days

Software

Live Casino software is provided by by Playtech and IGT.

Summary

Overall, the live casino at Grosvenor is way ahead of the competition, which is awash with a tonne of try hard online casinos that miss the magic and excitement of a real casino.

The Grosvenor benefits from running real casinos and so can translate much of that to their online counterparts.

Regular players are rewarded sporadically with bonuses in the form of a cash match, and others can expect the occasional call from a representative who's only too happy to throw a free £20 into dormant accounts to spur players back into the game. With this level of customer service, anyone can rest assured that if they login to Grosvenor casino online, they're playing in a safe, secure and, most importantly, fun environment.

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