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Jackpotjoy Bingo Online Bingo FAQ

Jackpotjoy (Jackpotjoy.com) embarks on yet another year of providing a fun and satisfying online bingo and slot games experience to a widespread network of loyal players.

With more online slots and games available than ever, unique Online Bingo rooms, rapid payout times and a chatty and friendly community, Jackpotjoy.com is one of the best Gamesys bingo and slot sites to play online, mobile and tablet in the UK!

Jackpotjoy UK (Jackpotjoy.com) embarks on yet another year of fun bingo and slots!

With more games than ever, fast payouts, and a friendly community, JPJ offers one of the best experiences on Gamesys!

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Jackpotjoy UK

✨ Welcome Bonus

Get 30 FREE SPINS on Double Bubble
or £50 of Free Bingo when you play £10!

Significant Terms


*Click for full Rules. New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. 18+. Please Play Responsibly. BeGambleAware.org

Jackpotjoy UK

✨ Welcome Bonus

Get 30 FREE SPINS on Double Bubble
or £50 of Free Bingo when you play £10!

Significant Terms

*Click for full Rules. New members only, must opt in. Min £10 deposit & wager. 30 day expiry from deposit. Free Spins: on Double Bubble. 1p coin size, max lines. Bingo: Advertised ticket value based on £1 tickets. Game availability & restrictions apply. 18+. Please Play Responsibly. BeGambleAware.org

✨ FAQ Jackpotjoy Bingo

✨ Jackpotjoy Bingo Features

✨ What is Jackpotjoy?

Founded in 2001, Jackpotjoy is a popular online bingo site in the UK which offers bingo games, slots and casino games on a platform operated by Gamesys.

Jackpotjoy UK has been providing players with an outstanding bingo and games experience for over 18 years! Renowned for its high-quality games, exceptional customer support and a responsible and professional etiquette, this is a brand with multiple awards under its belt. In 2007 Jackpotjoy.com won the Egaming Review Bingo operator of the year award, the Which Bingo Site of the Year award in 2010, the EGR Winners prizes in three consecutive years, commencing 2011 and 'Best Bingo Site' at the WhichBingo Awards 2019.

✨ Who owns Jackpotjoy?

Jackpotjoy has a long history of ownership. The brand was created in 2001 by a small team of software developers who created Gamesys. After 14 years in the running, Gamesys sold Jackpotjoy.com in 2015 to the Intertain Group (JPJ Group,) then in 2019 JPJ Group carried out a reverse takeover of Gamesys and rebranded to The Gamesys Group.

The same Gamesys Group also own the Swedish brand JackpotJoy Sverige and UK sister brands Starspins, Rainbow Riches Casino, Virgin Games and Heart Bingo.

✨ How to Login to Jackpotjoy Bingo?

Anyone looking to play Jackpotjoy Bingo, Slot Games or even free play demo games and are not yet members will need to open a new Jackpot joy account and log in .

Opening an account with Jackpotjoy.com is easy and quick , you'll need to fill in your details with a simple and quick sign up form on Jackpotjoy.com via your desktop device, tablet or mobile. During the sign up you will enter in your personal details and create your own personal Jackpotjoy Bingo login name and password.

You must be a resident living in the UK and be the legal gambling age of 18 or over before you can play any of the Jackpotjoy Bingo and Slot Games, to help combat fraud and tackle underage gambling your account will be verified. 
As with any company offering real money transactions, like banks and financial services, the team at Jackpotjoy will cross check the details you enter at the time of registration with a third-party identity agency to make sure the details you enter are legit. This is not a credit check, and your credit rating will be unaffected. If they can verify you in this way, you'll not need to send ID before you start playing. Otherwise, you'll be required to email in your ID to Customer Support. 

As a new verified member, you can then login to Jackpot Joy and play bingo slots online on desktop via the official Jackpotjoy.com website as well as on the iPad, iPhone and Android mobile site.

✨ New Customer Jackpotjoy Welcome Bonus

As a new customer on Jackpotjoy, you'll be entitled to claim a welcome bonus as shown on the homepage with adverts featuring frontman Paddy Mcguiness. The Welcome Bonus for new customers only offers a reward when you make your first deposit on the site. Before you can withdraw any winnings from the bonus, you'll need to meet the Jackpotjoy wagering requirements as explained within the T&Cs.

✨ How to Play Bingo on Jackpotjoy?

Alongside an abundance of slot games, you can play 90 and 75 ball bingo games on Jackpotjoy from as little as 1p - 2p a bingo game ticket. Games play throughout the day, the best times to play in the bingo rooms for bigger prizes are usually in the evenings as this is when more players are online. If you like it quiet, with lesser players, then mornings are an excellent time to play.

Jackpotjoy.com offers a great selection of Gamesys powered online bingo games which includes Bingo Royale, Blox Bingo, Bingo20, Crystal Maze and Speed Bingo. All of these Jackpotjoy bingo rooms provide a friendly experience with chat hosts who are always on-hand to have a natter, play chat games and answer player questions.

JPJ bingo players can take part in a range of promotions for bingo covering free bingo, BOGOF and guaranteed jackpots, as well as Jackpotjoy Session Bingo with set priced books at set times every day.

✨ Best Slot Games on Jackpotjoy

You'll find all lots of popular and low-cost slot games on Jackpot Joy. Many of the games are provided by Roxor Gaming who also create exclusive slots to all other Jackpotjoy sister sites. Slot games from other providers such as IGT and BluePrint Gaming are also available to play. 

To name a few, some of the best slots on Jackpotjoy include: 

Alongside the slots you can also experience a range of thrilling casino games including Mega Ball, Phoenix Roulette, Monopoly Live, Football Studio, Dream Catcher, Blackjack, Wild Seat Poker tournaments, themed scratch cards including Monopoly Empire, The Crystal Maze and Deal or No Deal instants. Prizes and prices vary between every game as detailed on the Jackpotjoy website.

✨ How to Win a Jackpot on Jackpotjoy.com?

There is a winner every minute on Jackpotjoy! This UK bingo and slot games website offers players the opportunity to win a Jackpot on Jackpotjoy Bingo. From as little as 10p a ticket, Superlinks bingo games have over 35k in guaranteed prize money as well as £20,000 Super Jackpots, every day. Jackpot Bingo jackpots can also be won within bingo rooms by winning a FH within a set number of calls. 

Alongside bingo jackpots, there are plenty of slot games which have progressive Jackpots; top jackpot games include Double Bubble Jackpot, Deal or No Deal Jackpot and Tiki Island Jackpot. Jackpots can't be won on demo games.

✨ How to Play Jackpotjoy for Fun for Free?

Members who are logged in to Jackpotjoy Bingo can enjoy many excellent promotions at Jackpotjoy.com, including free bingo and free spins. The free bingo games are regularly offered and are part of the bingo schedule. 

Daily Free Games are offered to all players once they have deposited a life-time deposit of £10. Each Daily Free Game gives players the chance to win Free Spins on various slot games as well as cash prizes. The available Daily Free Games are: Rainbow Riches Daily Rainbows, Daily Paper, Doubly Bubbly and Tiki's Catch of the day. 

Another way you can play Jackpotjoy for Free is with the demo slot games, you can't win prizes or jackpots, but they are a good way to learn the slot games before playing with real money. 

As you play, you'll earn Joy Points, the more you earn, the more you can cash in towards free cash rewards - they are worth 1p each (50 points = 50p). Joy Points can be converted in your online account.

The promotions page on Jackpotjoy.com has regular offers which at times includes free games, promotional codes and refer a friend bonuses.

✨ How to Become a VIP?

If you are lucky enough to become a Jackpot joy VIP member, you'll also get access to exclusive bonuses and access to the unique VIP promotions. The criteria for becoming a VIP appears to be top secret, but if you qualify the VIP Team will let you know by email or phone.

✨ Is Jackpotjoy Safe?

Jackpotjoy is one of the safest online bingo and slot sites in the UK! Operated by The Gamesys Group. a company which provides one of the biggest gaming and secure gaming platforms in the UK, you can feel safe in the knowledge that your security is the number one priority. 

All your personal information is sent to Jackpotjoy using the latest 128-bit SSL (Secure Socket Layer) Digital Encryption, protecting all your personal details. This is the same security used by leading online banks. Your account information is also encrypted and stored on Secure Servers and can not be accessed by unauthorised parties. 

The company also uses services provided by a third-party fraud checking service which ensure the protection of those using a debit card. All transactions go through a screening process to prevent fraudulent activity.

✨ Customer Services on Jackpotjoy.com

Any problems with your account such as with your Jackpotjot Bingo, website issues, bonus questions, payment queries or something else not working the Help and Support Center on Jackpotjoy.com providers you will all the common issues along with an up to date customer support number and email, and Live Chat. There is also a dedicated responsble gaming page with help and information on how you can stay safe, gamble responsibly, set limits and close accounts.

✨ What Payment Methods do Jackpotjoy use?

To make a deposit, login to your Jackpotjoy My account > Deposit funds area to deposit with the following payment methods: 

  •  Visa Debit
  •  Visa Electron
  •  PayPal
  •  Paysafecard
  •  Maestro UK
  •  Apple Pay (Only on supporting iPad, iPhone / macOS devices)

If you are a new Jackpotjoy Bingo player, then kindly note that Apple Pay, Paysafecard and PayPal cannot be used as a first deposit method but will be available on your second and subsequent deposits.

The minimum deposit that can be made in a single transaction is £10.

The maximum deposit depends on your method used (See Jackpotjoy.com).

✨ Jackpot Joy Withdrawal Methods?

Subject to meeting wagering requirements, withdrawals on Jackpot joy can be made by simply going to My Account > Withdraw and enter the amount of fund you want to withdraw.

This site operates a "Closed Loop" policy which means you will be required to withdraw back to the last method deposited from. 

The amount of time it takes to process withdrawals are dependent on payment method used. Paypal and PaySafe is processed within 4-24 hours, Visa Debit and Bank Account can take 4-24 hours to be processed then 2 - 5 days for your bank to process the funds. Paypal is the only method not affected by Bank Holidays and Weekends.

The minimum withdrawal amount is £10. 

✨ Accessing Chat Mag, Pick Me Up , Woman Bingo or Woman Own Account

Over the years Jackpotjoy has linked up with other brands Chat Mag Bingo, Pick Me Up Bingo, Woman Bingo and Womans Bingo, these sites will be moving over to Jackpotjoy on June 30th 2020 which means anyone playing on those sites will no longer be able to access accounts on the websites. 

We have a page dedicated to official sites like Jackpotjoy for anyone looking for alternative sister sites

✨ Jackpotjoy Review

Anyone looking for a secure online bingo and slot gaming brand will feel right at home with Jackpotjoy, as here you can experience low-cost UK bingo and slot games with a trusted and award-winning operator. This website is easy to use, which makes it ideal for first-time bingo players as well as those looking for high-quality and entertaining games.

Date Reviewed: 18th June 2020

Our Rating : 5 / 5

Legal Stuff

Operated by Gamesys (Gibraltar) Limited the brands UK based gambling services are licensed by the UK Gambling Commission (Ref: 38905) and therefore considered safe for players within the United Kingdom. Over 18's only. Underage gambling is an offence. Please check the website for full terms and conditions before playing. Please play responsibly.